286 - SPACES - Raise Hand option
Spaces needs a "raise hand" option so when you're in a meeting with lots of people, you can indicate you want to speak without interrupting the current conversation. When clicked, the hand icon would appear in the corner of your video window and your window would be promoted to make it more visible (not made the active speaker, just moved to the first tile pane).
240 - CM - Need list Non ACD Hunt group members presence
Actually, there is no way to get a list of non acd hunt group members status. So if they put themselves in busy for a huntgroup, no quick way to see this and it will be helpful for administrators to manage the status of all members. In case of CM reload, all the members that were busy are put back available, and with a majority of softphones users it is impossible to manage the status physically on the endpoints.
281 - Message popup
Please add a toggle in Avaya Workplace IX to have instant message popup in foreground and not just toast notification. This would look like the whole message window popping up with the user messaging window.
262 - Avaya Spaces - Chat
Is there any way for the avaya spaces chat to have a read-receipt option? Users that I am trying to get on spaces notice that they dont know if the message has been read. This would be a very valuable option.
282 - Location Indicator
I would like a toggle or indicator to tell if a user using Avaya IX Workplace is working remotely or in the office. Similar to what Teams has.
283 - Workplace IM Notifications volume slider
I would like the option to have a volume slide for instant messages similar to the ringer volume. I would like them separate instead of being one slide that controls both volumes. Since IM is very quiet unless you have the ring volume up all the way and then calling is to loud.
25 - Better way to Handle PKI/Certificates
In this crazy world of Telecom, we now have to worry about PKI/Certificates. It's very confusing, cumbersome, and painful managing ALL of the required Certificates for all the different Avaya Systems/endpoints. It would be NICE if Avaya had a better way, than through SMGR, to handle certificate requests in environments where there is not a strong PKI/Certificate structure in place and Self-Signed is the only option. Or at least make SMGR a bit easier to handle for certification management.
226 - Workplace warm transfer
warm transfer option. Currently you cannot do a warm transfer in Workplace, it sends the caller directly to the extension you select to transfer to
146 - Provide stand-alone traceSM/SBC/CE tool
It would be great to be able to get a stand-alone traceSM/SBC/CE tool that we can use to parse avaya logs and captures, offline, without affecting the performance of the existing production servers. I would imagine that the tool would only be used to parse logs captured/saved from the existing tools (and not in-line), in an offline mode. This would also allow larger shops to be able to have multiple people doing diagnosis sessions without stepping on each other, particularly if they are using logs from the ASBCe. I could imagine this tool being distributed via Docker or WSL2 for local desktop support.