216 - Add Zone column to SLA-Mon Agent Export
When collating data on a large number of Enterprise Agents, it is helpful to export the agent list. The exported file however does not contain the "Zone" column. Adding the Zone to the agent list would help in identifying large numbers of agents in different subnets.
211 - Softphone as a native set type in SMGR and CM
We would love to have a native set type in SMGR and CM as 'Softphone' or 'Workplace'. Right now for purely softphone users, you have to pick a hardware set, and Workplace emulates that set. There are potential features that could be just for Workplace that could eventually be exposed.
210 - Spaces - Allow method to send link to allow person to directly join the meeting
As a person that doesn't keep Spaces open all the time, it's a sluggish experiencing joining a meeting in Spaces. It would be ideal if meeting organizers could send a link that joins the person directly into the meeting. [EDIT] It seems like this feature already exists but it's only available only for the Owner and not the default. So the ask is probably, (1) make it more obvious to the owner that they can get/send a link directly to the meeting and (2) make that option available to other Admins (either in the Invite or when clicking the Link icon). The idea is if I'm having a meeting, I want to invite people directly to the meeting. The majority of my Spaces use is for meetings, not for the space.
213 - J100 - Support more than 5 background images
Per documentation, J-series that support background images only support 5. This is frustrating low. We have multiple departments/campuses that want their own background. While we could control the list that via GROUP, that's not user selectable. Please support more, maybe 10 or 15. The 96x1 phones don't have a documented limit.
17 - Better CDR for IP Office AuthCodes
We currently have to do a work around for getting CDR with IP Office Using Authcodes. We have to create a unique user for each AuthCode which is messy but sometimes runs over the user limit.
182 - Workplace - allow non-admin install
To make the appcast updates work more smoothly, it would be great if there was an option to install workplace for windows in "user mode" (I.e. not require admin permissions). Currently a number of my users are not administrators so I can't use the appcast to notify them of a new version.
214 - J100 Support Import / Export Contacts
it shoud be Supportet to import or export Contacts from the Web interface. If the J100 is use at a Third Party PBX.
198 - Avaya Messaging - Allow blind transfers with Operator Phone Number
The Personal Operator follows the Feature Group Transfer Types settings, but the Operator Phone Number does not. Operator Phone Number does an assisted transfer only and does not allow the number of rings to be customized. Please make the Operator Phone Number honor the Feature Group Transfer Type settings like the Personal Operator field does.
89 - SBC Firewall Geo-blocking
Add capability to block IPv4 by country. There are a number of sites where you can get a complete list of subnets allocated by country. Being able to check a box to block all addresses for a specific country (or at least an option to import them) would save significant time.
146 - Provide stand-alone traceSM/SBC/CE tool
It would be great to be able to get a stand-alone traceSM/SBC/CE tool that we can use to parse avaya logs and captures, offline, without affecting the performance of the existing production servers. I would imagine that the tool would only be used to parse logs captured/saved from the existing tools (and not in-line), in an offline mode. This would also allow larger shops to be able to have multiple people doing diagnosis sessions without stepping on each other, particularly if they are using logs from the ASBCe. I could imagine this tool being distributed via Docker or WSL2 for local desktop support.