IAUG Feature Request Tracker

It would be great to be able to have a process that routes SMS/MMS messages received by the Avaya CPaaS system into the Workplace application. This could either be mediated through a Breeze app, but would be interesting to see if this could be mediated through the Avaya Cloud directly. It would be nice to have the app pop up a chat window for incoming SMS messages. And be able to respond to messages as well. This would be a huge advantage for users and make the Avaya client that much more powerful and sticky for customers.

In this crazy world of Telecom, we now have to worry about PKI/Certificates. It's very confusing, cumbersome, and painful managing ALL of the required Certificates for all the different Avaya Systems/endpoints. It would be NICE if Avaya had a better way, than through SMGR, to handle certificate requests in environments where there is not a strong PKI/Certificate structure in place and Self-Signed is the only option. Or at least make SMGR a bit easier to handle for certification management.

Breeze Call Park and Page Snap-in has been announced end of Sale, but the service it provides is still useful and my enterprise relies heavily on its automatic park slot allocation capability. A small call center answering for hundreds of locations needs automatic selection of call park extensions from a pool that is ISOLATED to the site location. Reference End of Sale notice at https://support.avaya.com/css/public/documents/101084077

The SBCE User Registrations table should show the private and NAT'd IPs in the table, plus include an export option. Right now to find a registration by IP, you must click into the details on each one. Finding a remote registration is helpful when troubleshooting misbehaving or misconfigured endpoints. SLAMon's RW Agent feature could be used but is specific to desk phones.

The REST API to fetch registrations (ASM/ws/registrations) should return the ELIN assigned to the device, as well as the historical registration data. Basically, the REST API should return everything available in the SMGR web UI.