We often need conference calls (i.e. voice only... no video), and there are some problems currently with the personal conference number that every user has:

1) It's really hard for a user to get to their information. It's 5 clicks (one of which opens a Web browser) to see my Conference Number, Host Code, and Participant Code, and the options at each of those clicks are not obvious or easy to find. It seems pretty clear that this feature/capability is an afterthought. Please know that lots of people still need and want to use this feature.

2) The Participant Code is always the same for an end user's personal conference number. This is a problem. For example, if a user has two calls scheduled closely together, a caller from one call could connect a little early or a little late and unknowingly join the other call. There is no way for the end user to reset their code, either... a super admin has to do it.

My suggestion is to make this feature more usable somehow. I think that it should be blended with the "VIDEO" menu option... and there should be some way to specify an "Audio only" meeting. I think the menu choice should be changed from "VIDEO" to "MEET" or "MEETING" or something like that.

Starting an audio-only meeting should provide participants a call-in number and the appropriate codes needed to join the audio-only meeting (just like the current "VIDEO" meeting does now). It should be schedule-able just like the current video meetings are. These meetings should not require the ACO app... audio-only meetings should be reachable by anyone with a telephone.

Scheduled conference calls are still a thing! Please give us a good way to do that. My end users are frustrated.