IAUG Feature Request Tracker

This is nothing new for mobile phones but if we can do the same on the J-series or Vantage phones this will help get some traction with some of our millenial users.

As reported in 1-19084196342, J-series phones, when on WiFi, do not properly report their model and firmware info to Session Manager. This is because sometimes the J-series uses the wired MAC and sometimes with WiFi MAC when sending the device detail PPM info to SM. The model and firmware info gets sent with the WiFi MAC but at that point SM has already keyed off the wired MAC sent earlier and the model/firmware info is discarded. Tier 4 indicates "working as designed". Having the model/firmware info not show up properly makes it difficult to manage J-series phones from SMGR when they're on WiFi.

Can Avaya natively supports all if its J-Series Phone in Communication Manager? I just tried using CM10 because pre-sales said J189 is supported but its not. Can't always use alias.