IP Office - Call Status Sync
J
Jersey Darwinkel
the Call Status sync between Hardphone and Workplace Client should be optimized. Currently in Simultaneous Mode if you use a J179 (example) and the Workplace Client the Call Status sync works only on the Workplace Client. As example if you call a extension and you answer the call on the J179, the Workplace client status goes to "in Call" but if you answer the Call on the Workplace client, the J179 call status remains the same, that is problem because if get a secound Call comes in, you don't get a busy. If you have the VM on the call goes after some time to it but if you have it not on, it rings till the caller hangs up and some Caller think then that you don't answer the Call, because they don't know that you already been in a Call. I have two Customers who ask for a Solution.