Requested enhancement: Introduce a new combo card option with:

8 analog extensions

4 analog trunks

10 VCM channels

Business impact / use case: Typical SME customer will Purchase Essential Edition

Use at least 2 IP endpoints (e.g., reception and manager) plus 2 additional IP phones for key users

Use analog extensions for remaining staff to keep costs low while still benefiting from Avaya reliability and features

This card would Better match current endpoint mix (IP + analog, almost no digital)

Reduce hardware waste and improve price–performance for small sites

Why this matters:

This enhancement comes directly from repeated field experience with SME customers in Oman and the wider region. It aligns with current buying patterns, protects Avaya’s competitive position in the small PBX space, and uses existing IP Office architecture (VCM and trunks) in a more commercially effective way for this segment.