410 - Session Manager Firewall FROM block with a redirect capability
Rob Syverson
Would like to see the ability to block a caller with the ability to redirect to another number. This capability would be under 1) Elements 2) Session Manager 3) Network Configuration 4) Duplicate a previously built firewall rule or create new 5) Select Blacklist 6) New, under the Key select FROM.
Nick Kwiatkowski
Rob -- This can already be done fairly easily using the RegEx Adapters, introduced in Session Manager 8.1. It allows you to create filters based on any criteria (like the FROM field), and re-write them, delete them, add new fields, etc. This could be done before or after the routing engine.
David Sanger did an IAUG webinar for us a few years back that introduced the feature and explained how it worked in pretty good detail : https://associationsglobal.sharepoint.com/:v:/s/InnovatisGroupSharePoint/IQAX1ETaOn3uTblkOZAv5wxdAUZ5_dbJ7ahrBZlbGsQyYNQ?nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0%3D&e=DnGgZv
The slides are also available here : https://associationsglobal.sharepoint.com/:b:/s/InnovatisGroupSharePoint/IQBBIF6CadUmQYISq2rMgEILAVMEb_3GKg0wNjAn4jKoaJs?e=plEaLM
Let us know if this meets your needs. I'm betting you can do what you are looking for using the built-in features today.
Rob Syverson
I will look into it. Thank you!
Sam Osheroff
This is best achieved via a RegEx Adapter, using a condition where From contains the number you want to redirect and the rule changes the Request Line.