We support multiple business units. Each business unit requires AUX codes to help manage off phone activity. Some of these AUX codes are generic and can be used across business units, however some are specific to a business unit.

We have implemented Security Groups and assigned AUX codes to Security Groups that represents a specific line of business. This way when an Agent goes to the drop down in Workplace they only see the AUX codes for their line of business rather than every AUX code defined in the system.

What we have noticed is that while we can do this for Workplace we cannot do this for Workspaces. Can this be a future enhancement request? or is this something that might be coming with AXP Unified Agent Desktop?