309 - SIP phones should forget previous SIP proxy list if they get a new one from the settings file
Sam Osheroff
When a SIP phone get the SIP Controller List successfully from the settings file, it should forget all previously learned values. It seems like some caching must be going on. If I set a group on my phone, for example, that causes the phone to register to my lab Session Managers, the SIP proxy list still contains the IPs for my production SMs. This causes unnecessary traffic to the production SMs and sometimes some registration issues. This also happens when a phone is taken home by the customer. They might set the correct group to get SBC addresses, but the phone still remembers and tries the internal SM addresses, which aren't reachable and causes sluggishness signing the phone in. The should use cached previous values when it's unable to reach the file server, or maybe when it's unable to login to the SM that are in the controller list (and thus should try a cached BSM IP).
IAUG
Submitted to Avaya, 7/26/23
N
Nick Kwiatkowski
Sam -- what model phones & firmware are you seeing this with? From what I understand J-series phones should behave correctly for this.
Sam Osheroff
Nick Kwiatkowski I've confirm this is still an issue on the J-series with the newest firmware (as of today).