243 - Eliminate "double" entry of email on J100 SSO
RC
In the latest AADS release support was added for SSO with J100 telephones. This SSO service uses Avaya's own IAM system linked via SAML to a customer IDP.
When an end user scans the J100 QR code or uses the manual link, they must enter their email address twice. The first time is on the Avaya SSO site, then again on the customer's IDP.
Some customers use usernames to authenticate, and others use email to authenticate. Having to enter an email, then a separate credential after can be confusing for some end users.
My feature request is that the QR Codes or Manual Links will forward directly to the customers IDP without having to enter an email twice, or that some mechanism is made available so that the SSO link can identify the correct IDP and go directly to it without the end user having to enter anything to the Avaya IAM system.
S
Slade Besson
Submitted to Avaya 6/29/23