146 - Provide stand-alone traceSM/SBC/CE tool
under review
Nick Kwiatkowski
It would be great to be able to get a stand-alone traceSM/SBC/CE tool that we can use to parse avaya logs and captures, offline, without affecting the performance of the existing production servers.
I would imagine that the tool would only be used to parse logs captured/saved from the existing tools (and not in-line), in an offline mode. This would also allow larger shops to be able to have multiple people doing diagnosis sessions without stepping on each other, particularly if they are using logs from the ASBCe.
I could imagine this tool being distributed via Docker or WSL2 for local desktop support.
IAUG
The volunteer team discussed this with Avaya, and they are considering it for 2025. The team is due to follow up in 1Q25.
Chip Powell
Update: This is under discussion between the IAUG Feature Request team and Avaya. This is a big undertaking, and it won't be part of 10.2, but they are looking hard at it. This request is also related to #19: https://iaug.canny.io/feature-requests/p/19-pre-capture-filter-for-tracesm
M
Mike Mason
great idea
k
keith Straayer
Or get a real tool Empirix E-XMS, Avaya's Trace tool is like using tinker toys to find issues.
Avaya Responses
under review
Scott Burns
Yes Please!!!!
Chip Powell
FR #146