IX Messaging reports should follow OU structure
R
Ronald Steven Mathis
The customer is looking for a report as follows:
They would like a report that when they click on claims auto it should navigate to Director and Manager and their team members, we are able to create this in using sub departments but when coming to reporting it all listing in one tree as per below screen shot.
We are looking for a report if we select OU then we should get an option to select Director then Supervisors under Director and when we select Supervisor we need to get the agent mail box which are under supervisor in mailbox list.